Roles and Responsibilities
In standard customer deployments, the customer acts as data controller and Skillnod acts as data processor for service-related personal data handled on customer instruction.
Trust Center
Privacy information for customer legal and risk teams
This summary outlines how Skillnod approaches processor responsibilities, data handling boundaries, and privacy-by-design practices.
Privacy operating model
Concise references for legal, procurement, and security reviews.
Data Categories Processed
Typical processing includes training participation records, survey responses, phishing simulation outcomes, and associated administrative metadata required for service operation and reporting.
Retention and Deletion
Retention settings are designed to be customer-driven according to policy and contractual terms. Data deletion and account lifecycle actions are handled through agreed operational procedures.
International Transfers
Where cross-border processing is required, transfer safeguards are applied through contractual and organizational controls aligned to applicable data protection expectations.
Data Subject Rights Handling
Rights requests are supported through customer-led workflows, with Skillnod assisting controller obligations as a processor under agreed support and response procedures.
Privacy-by-Design Approach
Privacy controls are designed into product and operational workflows, aligned to GDPR, UAE PDPL, and KSA PDPL-oriented governance programs without claiming legal certification.
Need privacy documentation for review?
Contact us to request processor documentation, contractual privacy materials, and due diligence responses under NDA.